Just Ask MidnightTrader—We Can Help!

Thank you for using MidnightTrader's financial information services. Providing exceptional customer service and support is our highest priority. When you email Customer Support, Corporate Services, the Billing Department or our Editorial Staff, you’ll receive a reply within 48 hours.

We value all of our subscribers—your satisfaction is very important to us. If you’re ever not satisfied, please let us know and we'll do our best to provide the service you need in a timely fashion.

Modifications and Changes: Individual Subscribers

If you are an individual Web subscriber and want to modify your contact information, username or password or cancel your MidnightTrader subscription, simply login to your account and select Administer My Account in the upper-right corner of your screen. Online account changes will be effective upon submission. Subscribers who cancel will receive a confirmation email.

Forgot your login information? Please email our Customer Support team.

Modifications and Changes: Corporations and Institutions

If you are a corporation or institution that receives our real-time news and data feeds either through MidnightTrader or one of our partners, please email Corporate Services.

Billing Questions

If you have a question about charges to your account, please email our Billing Department. Be sure to include your full name in your correspondence.

Editorial Questions and Comments

If you have a question or comment for our editorial staff, please direct your email to our Editorial Staff.

General Questions and Support

For all other questions and support issues, please email Customer Support.